It’s almost a half landing page/half contact page.
They also highlight what they offer and invite users to learn more about everything their software has to offer. In a world of chatbots and email forms, this is pretty refreshing! They don’t offer an email support form, but rather encourage customers to call and talk to a real, live person. Freshbooksįreshbooks use their contact page to drive home one of their selling points – great customer support.
If your support times are way down, it might be worth looking for ways to segment your contact form into separate inboxes. 99DesignsĬontact pages often end up as a catch-all box – which can be time-consuming to sort through.ĩ9Designs solves that problem by separating requests based on need with one link for help requests and a separate page for PR inquiries. It is unique, which is part of its brand appeal.Īnd if the form feels like too much, you can scroll down just a bit further to find their email, location, and social accounts. If you get too crazy with the design, you might just end up frustrating users.īut, just because it has to work doesn’t mean it can’t be creative.įocus Lab created this awesome interactive contact form that allows users to share their name, needs, and budget (which is critical for client work). Here’s the thing – contact pages need to be functional. This makes me feel like there’s a good chance they’ll actually respond to me.
What really stands out is Taco Bell lets customers choose how to get a response – including an option for “No reply needed.” They ask for contact information and try to direct users to their FAQ pages first. Like MoonPies, Taco Bell keeps it direct but casual on their contact page. Here’s another brand known for its snarky social presence. The contact form isn’t hidden at all – but they sure do everything they can to answer your questions before giving you the contact form.
Only after sharing that information do they give you a contact form. Sadly, there was none of the tongue in cheek charm to be found on their contact page, but it is incredibly well laid out.įor starters, they offer easy links to call or contact each of the brand’s locations - and show where to place wholesale orders.Ī bit further down they share FAQs such as “Where can I find MoonPies in my area.” and “Are MoonPies kosher?” Moon Pie has one of my favorite brand Twitter accounts (seriously, check it out), so I was going to go check out their contact page for this list.